Enhancing the Efficiency of Operational Management of International Road Haulage in the West-East Direction

Abstract

The aim of the article is to analyse the problems and propose modern methods and technologies to increase the efficiency of operational management of international road haulage in the West-East direction, taking into account the specifics of Kazakhstan. The study used methods of analysing transport chain management systems, developing a database on the reliability of carriers, implementing contract management systems, and also studied technologies for improving monitoring and optimising logistics processes. The study identified key problems hindering the effective management of international road haulage in the West-East direction. Key challenges include a lack of information regarding carrier reliability, the complexity of accounting for numerous contractual terms and ensuring the necessary quality of transport services. It has been established that the use of modern information technologies, such as transport and warehouse management systems, significantly improves the efficiency of logistics processes. The implementation of Global Positioning System (GPS) and Internet of Things (IoT) technologies allows for enhanced operational monitoring and vehicle management. Analytics and artificial intelligence facilitate route optimisation and inventory management. Furthermore, the transition to environmentally friendly modes of transport and the harmonisation of international standards contribute to reduced costs and improved service quality. As a result, the comprehensive application of modern methods and technologies significantly enhances the efficiency of operational management in road haulage.