RIXER, Attila; TÓTH, Lajos; DUMA, László. Management-concept and quality-strategic elements of transport-logistic services. Periodica Polytechnica Social and Management Sciences, [S. l.], v. 9, n. 2, p. 153–168, 2001. Disponível em: https://www.pp.bme.hu/so/article/view/1731. Acesso em: 4 may. 2024.